Terms of Service
These Terms of Service govern your access to and usage of the Chunav Ranniti (चुनाव रणनीति) web application, backend API, voter slip management utilities, and associated Meta WhatsApp Business Messaging features. By logging into or using this platform, you agree to these terms in full.
1. Permitted Purpose & Scope of Use
Chunav Ranniti (चुनाव रणनीति) is intended strictly for legitimate election campaign operations, booth volunteer coordination, voter slip generation, and informational outreach by authorized political parties, candidates, and campaign teams in accordance with democratic and statutory frameworks.
2. Meta WhatsApp Business Usage Requirements
When utilizing our WhatsApp automated dispatch and messaging capabilities, all users and campaign administrators agree to:
- Strictly adhere to Meta's WhatsApp Business Messaging Policy, Commerce Policy, and Technical Guidelines.
- Transmit messages exclusively for informational election notices, voter booth guidance, and digital voter slip distribution.
- Refrain from dispatching unauthorized bulk spam, harassment, hate speech, defamatory content, or misinformation.
- Honor recipient opt-out requests ("STOP" / "UNSUBSCRIBE") immediately and without condition.
3. User Accounts & Access Controls
Access to Chunav Ranniti (चुनाव रणनीति) is segregated by Role-Based Access Control (RBAC). Super Administrators maintain complete tenant oversight; campaign workers and client accounts are restricted to permitted wards and voter search functions. Sharing credentials across unauthorized third parties is strictly prohibited.
4. Compliance with Election Commission of India (ECI) Laws
Users are exclusively responsible for ensuring that all campaign content, appeal texts, and distribution schedules comply with the Model Code of Conduct (MCC), ECI statutory silence periods (e.g., 48 hours prior to poll close), and applicable electoral spending regulations.
5. Contact Information
Official Portal: मुख्य पोर्टल (Dashboard)